Tonearm - 8:01 am on May 11, 2011 (gmt 0)
I'm still struggling with this. I built accounts with several sites, tweaked the settings for maximum visibility, posted my domain name around them as much as possible, and linked to them from a prominent page on my website with my domain in the anchor text. They're doing OK in searches for my domain, they're sprinkled throughout the first and second pages of the results along with the single (slightly) negative review which has shown up under several domains. I've used Yahoo Site Explorer to check for websites linking to the reviews but there appear to be none besides internal links from the same domain.
The review itself would hardly put anyone off, but the websites that display it have labeled it with terrible terminology in the title tag. Searches for my domain used to make up about 50% of referrers for orders and now there are none. This is costing my business a lot of money.
I've considered a lawsuit against these websites but I can imagine it could be ineffective or worse. What else can I do?