shoffy - 2:30 pm on Mar 15, 2011 (gmt 0)
Do you all have any automated solutions in place to help with the day-to-day (nice to / must have) things?
Automated email marketing to remind past customers to reorder consumables
Integrating a solution that motivates those who left your site before completing the checkout process to come back
Do solutions like that even sound valuable?
I hear you on the importance of customer service. Has anyone experimented with email to foster a stronger, longer term relationship?