MrFewkes - 8:36 pm on Mar 2, 2011 (gmt 0)
Wheels - I dont know how you value your products and your time - but for certain situations its better to bow down and just let them go and get away with it.
By this what I mean is that sometimes I find myself trying to win a battle on principal - and this causes me to lose even more money - even when I win - due to lost time.
I came to the conclusion that sometimes it is very prudent of me to just keep them happy to shut them up and get rid of the monkeys - kind of smile at them and then send them the finger when they turn away - knowing you will never accept another order from them again.
I "feel" (but I may be wrong LOL) like a "proper" business man when I can rise above them............. :) in the long run its me laughing my way to the bank - not them - they are just little rats with smelly fur and itchy fleas.
But this may not be the case for you and your own products.