raijen - 6:56 pm on Feb 21, 2011 (gmt 0)

The 24/7 work day is exactly why I moved out of a business that sold lots of customized products and involved lots of personalized service. I eventually want to retire and that means having a business that doesn't require specialized knowledge that isn't easily taught to someone without the same experience or education. As of now, my orders are handled by a fulfillment center, my phone is answered by an answering service, and I spend a few hours each day taking care of everything else. Nothing I do is horribly complicated so I'll eventually be able to turn the majority of the work over to the employees while I semi-retire. I'm building a business that doesn't need "me" to be successful.