ken_b - 10:54 pm on Nov 12, 2010 (gmt 0)
Oh.... might as well throw in a "stupid customer service" or "know it all staff" story....
Call the local hotel number to make a reservation, need handicap accessable room.
Staff: you have to call the 800 number to do that.
Me: The staff at the eight hundred number say they can't make that arrangement and that I have to call the hotel directly.
Staff: We don't take reservations here at the hotel, you have to call the 800 number.