LifeinAsia - 12:35 am on Nov 9, 2010 (gmt 0)
We have a lot of stupid people stories for reservations.
Customer makes a reservation request for 3 nights for a double room.
Us: We're sorry, but the hotel is fully booked the first night. Would you still like to make a reservations for the 2nd and 3rd nights? Or make a reservation at a different hotel?
Customer: OK. Can I have a twin room for the first night, then switch to a double for the other nights?
Us: No, the hotel is fully booked the first night. They only have rooms available for the 2nd and 3rd nights.
Customer: OK. Then I will take a deluxe double room for the first night and a standard double for the rest of the stay.
Us: The hotel has *NO* rooms available the first night. They are fully booked that night. The hotel has so many people on the waiting list that they refuse to add anyone new to it. Do you still want a room for the last 2 nights?
A few days later, we get a request for the same hotel, same nights, same name, same e-mail address.
I swear something like this happens probably once a month! (And no, it's not the same mentally challenged person.)