Rugles - 6:10 pm on Oct 29, 2010 (gmt 0)
I know all about this kind of customer.
Our core business is a product this company has been manufacturing for 90 odd years. So you would think we know a thing or two. But many times a customer just refuses to take our advice or think they can do it better or cheaper than we can.
We call them "MacGyvers". As in "MacGyver on line 6".