dpd1 - 8:31 pm on Oct 5, 2010 (gmt 0)
I don't expect prices to stay static over years. I do expect prices not to almost double overnight. I was giving 20-40%, but now that I think about it, it's higher than that. A couple things more than doubled. How many people here doubled the prices of their products overnight? I know I sure haven't.
I hate phone orders too, because most people don't pay attention and they get it wrong. But these guys are always out of something, so I have to go direct from the factory through them.
I'm still trying to talk to them. The sales guy has been trying to ignore me. This guy has taken my order many times... He knows me, he knows what I order. This isn't a huge place. And I seriously doubt a sales person wouldn't know that they decided to raise the prices of a line of products a huge percentage overnight. The fact that he's trying to ignore me tells me that they told him to not give me any credit. Which is just astounding... I can't believe that a company would blow off a customer that has, and would continue to spend, thousands of dollars... just so they could keep a few hundred now... which just a little while ago, they wouldn't have made in the first place anyway.