wheel - 12:56 pm on Sep 23, 2010 (gmt 0)

That is absolutely cool. Brings back memories of when I had an online bookstore, picking stock from shelves.

I love this part:

Photos Available to Customer (of their actual order) This one's really cool! We've got five cameras pointed at our shipping table from various angles. Our system automatically snaps a handful of photos while the customer's order is being packed. We make these instantly available to the customer, so they can see how their exact order was packed (on the My Account page).

That is just over the top. I'd LOVE to see pics of my actual order as it's being packed. That is some over the top customer service.