OK, then I should change. Because that is a pain when it does that. However... I've found that it does that sometimes, because people do not receive mail at their house. It's like some rural route deal or something, and they actually have to get their mail at a PO box. Hard to believe there's still areas that remote, but I guess there are. So then I just ask for the PO box. But sometimes it's because their address just isn't in the database for some weird reason.