iambic9 - 10:43 am on Aug 12, 2010 (gmt 0)
It is always the ones' that want something for nothing, rudeness is a byproduct of their f'd up personality.
I had someone email us asking for a discount "because they had bought from us before" they emailed 4 times. I finally emailed back and told them that I sincerely hoped that their employer comes to them at work and tells them that they're taking 50 quid out of their wage packet "just because" and "also because we've paid you before".
She didn't email back and a week later when I thought I'd lost the sale she placed the order! I'm learning to love this stuff! Although it is weird how some people expect you to eat sh** and grin?
I love these threads, just when you're feeling worn down and start wondering why it's only you that gets all this grief, you realise it's everyone, in every niche across every country.