fabulousyarn - 8:05 pm on Aug 11, 2010 (gmt 0)
I have one like that. She is in canada and is handicapped and can't do this and that blah blah blah and always orders an outrageous amount and then demands extra services with it, none of which she is happy about. We've even gone out of our way to give her extra service from a shop owner in her own city, and she made this person endure her painstaking phone calls and commentary. I've blocked her IP. She can no longer order from us. I don't care how much $$$ she has to spend, it just isn't worth it. Even with the apology afterwards. I think it is often times people who are lonely, who feel victimized and alone, and have no other way to vent except by being a customer.