dpd1 - 8:08 am on Jul 13, 2010 (gmt 0)
Bottom line, there's some people out there that just aren't right in the head.
I think I already posted my worst once before, but a new chapter was added yesterday, so I guess it applies...
Pretty much same scenario... Guy emailed back and forth with a million questions. Gave me a sob story about being handicapped and a vet. I gave him a free accessory worth $40. between the time he bought it and it getting there, he emailed me another 5 times at least, some of which were very odd. That's when I knew the guy was a few quarts low. My little voice told me that wouldn't be the end of it.
So he gets the things and claims it doesn't work. So began two weeks of me going back and forth with him, many of which were late at night and on weekends. He continually refused to do the things I told him to do and just kept complaining. Finally I lost my patience and told him to send it back for a refund. He said he didn't want a refund, he wanted another one that worked. I told him I didn't have time to keep going through this, and there most likely wasn't anything wrong with the one he had. He then said I purposely gave him a bad one, because I decided giving him the free item was "too good a deal". I told him he should be ashamed of himself, as I counted the emails back and forth trying to help him, and there were over 40. Service you would never be able to get from anyone else... So we are done talking. He sent another email back giving a link to a forum where somebody semi complained about a product, and he said "I see this isn't the only time someone has had a problem with you."
He disappeared for a while, then out of the blue emailed me to say that he finally did what I told him to do and it works, then apologized for getting crazy, because he said he was "devastated" he spent so much money and it didn't work. I told him that I understand, but he really needs to watch making accusations like that, as it does no one any good, including him.
So fast forward about 5 months and the guy emails me to tell me his garage collapsed on the item and it doesn't work. LOL I pointed him to a place that would sell him the part he needs to fix it... There was no way I was going to get involved in that again. But I have a feeling that won't be the last of him.
As they say... No good deed and all that.