pdawg23 - 5:48 am on Jun 11, 2010 (gmt 0)
Well it happened to me too, luckily for only $2100.
They are holding it for 270 days. lol are you serious?
We were scammed and the chargeback went through and we took the loss but even after the chargeback went to the credit card holder, they still need to hold it for another 7 months?
Whatever, I fought with these guys for about 2-3 weeks and gave up.
They would actually hang up on me and not take my calls/emails since I was being quite a pain in the ass for them.
Anyway, if the money is not in my bank account after the 270 days are up (which is in ~2 months) I guess I can talk to an attorney.
But I'm pretty sure they will give me the money.
I guess change your merchant account.
Companies like that will probably not change their policy and how can you avoid chargebacks these days? if they are going to hold merchants liable and give us a hard time because a scammer requested a chargeback on us, then #*$! them.