digitalv - 12:30 pm on May 29, 2010 (gmt 0)
Yeah, it sucks... but it's also part of the cost of doing business. Just like having to pay someone $15 per hour to talk to a customer on the phone that you only billed $20. I don't know what your average sale amount is, but at some point you have to factor in what your time is worth too. Just saying sometimes it's easier (and less expensive) to let a few go.