MrHard - 10:09 pm on May 28, 2010 (gmt 0)
Have you ever tried to unload used items that cannot be resold because they are broken or used? Having to inspect, re-label and reship items. It's not very easy. It's a lot of work. It also takes a lot of time which is paid for by the restocking fee.
Fight or be used as doormat, your choice.