topr8 - 7:05 am on May 15, 2010 (gmt 0)
>>As for the common company/employee/pet pictures, most I've seen just prove the company is more half-azzed than I would ever imagine.
partly agree, if you use photos make them 'professional' looking rather than family album snaps
>>I don't recall any major web retailers showing real photos of their customer service people.
i'd assume that a major web retailer doesn't require help with credibility, but smaller companies may do.