olimits7 - 3:12 pm on Mar 4, 2010 (gmt 0)
I was wondering what you guys thought the effects of bad website reviews has on the sales of an ecommerce site?
I'm guessing if there are a large number of reviews; let's say 200 are bad but 500 are good, this wouldn't have much of an effect on sales because there are so many reviews to base your decision on.
However, if a site has 4 bad reviews and 15 good reviews; I think potential customers would not buy from the site since the review numbers are a lot lower.
Let me know what you think!