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---- How to handle shipping problems?


dickbaker - 3:44 pm on Dec 24, 2009 (gmt 0)


So I'm not sure, are some just sitting around at post offices for a few days before moving anywhere?

One of the Priority Mail packages was supposed to go to Michigan, but wound up in Pennsylvania. Another was supposed to go to California, but wound up in Hawaii.

I have nine customers from last week whose Priority Mail packages were very late. Six have been delivered, leaving three who won't have theirs by Christmas. And I know they'll blame me.

Philbish, I wish I could tell the customers to keep the products, but they range in price from $250 to $1400, and my profit margins are only 10-15%.


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