bwnbwn - 1:50 pm on Oct 28, 2009 (gmt 0)

olimits7 I firmly believe checking each new order by a Manual AVS and the CC's phone number on record. I have gone your route it may work but the number of orders I lost was far greater than paying an employee to do the check for me.
After the person has passed it is a done deal and they are now able to order without any checks.
I strongly recommend all "new" orders be checked by a human check change the shipping to were the customer wants the package shipped.

I buy all the time online fact is most of my shopping is done online and I never ship to my billing address. If I can't ship to were I want the package delivered then you won't have my business.

99.9% of the time I get a call from the company "if" I am a new customer verifying I placed the order. After I am verified I go right through the system without issues or checks on future orders.

I can't think of a large company Dell, Amazon, Apple on and on that forces me to ship to my billing. This is a bad decision but it is your business run it how you want to but to me it is a mega loss of sales and no way I would do what your doing.