stiksandstones - 6:27 pm on Jun 24, 2005 (gmt 0)
This is actually the first bad experience with a return, only been open 3 months, but about 400 sales with about 40 returns....so it has not been a recurring problem. Other sites say no returns without an RA, I have been taking them in. Other sites have less of a grace period than me, others more. Honestly, I would not have cared about the late return, but the smoke smell pissed me off.