Raymond - 6:40 pm on Jun 21, 2005 (gmt 0)

If the jacket smells like smoke, that is already a good enough sign that tells you your client's first intention is to rip you off. Anything you send back will only increase your loss.

Call the person, kindly tell him that the item is not acceptable for return. Offer him an opportunity to get it back if he agrees to pay for shipping.

Either way, due to the foul intention of the return, you are likely to get a chargeback anyway. Don't lose more than you have to.