HRoth - 12:08 pm on Jan 15, 2009 (gmt 0)
Some people are just nuts. I had a guy who ordered some widgets I was out of. I refunded him for them. Two months later he contacts me demanding a refund and says if I do not give him either another refund or the widgets in question as a "good will gesture," he will bad-mouth me all over the net. I refused to give him the free widgets or ANOTHER refund and told him to stop it. Since he had already been given a refund, he couldn't do a chargeback and then went on to the BBB. I laid out the whole thing to them and they told him as far as they were concerned, it was settled. So then he thought that I had co-opted the BBB and he kept contacting me and demanding free widgets and the second refund. Finally I told him if he did not stop contacting me, I would have him arrested, which of course I can't, but I thought he was crazy enough to believe it. I guess so, because I haven't heard from him since. Nutjob.