jake66 - 10:01 pm on Jan 14, 2009 (gmt 0)

Hey now, you guys are seeming like you feel as though I'm the bad guy here? I sent this lady's stuff out almost immediately after payment & she was simply too impatient for it (and/or had buyer's remorse). I don't see how I'm held responsible when things go south?

This is the issue:

you say it was posted out 40 days ago, she must have ordered before 5th December, so it wouldn't be unreasonable for her to have expected it before Christmas

There isn't any sort of chance she doesn't have it yet.
She started her slander long before the parcel even had a chance to make it's way through the postal system. (literally, DAYS after it was shipped)

Since she seems to be on a crusade, I get the feeling that even if she'd gotten it a week after she went berserk, she wouldn't admit it.

From the start, I had told her if the parcel exceeds the delivery estimate I'd replace it. But considering the fact she didn't even allow it time to reach her before she started slandering my company, I got the feeling she was trying to take me for a ride.

From the start, she seemed like one of those people it wasn't worth dealing with.. but she didn't contact me until long after I posted the parcel (else I would have refunded her immediately).