jake66 - 9:44 am on Jan 14, 2009 (gmt 0)

Any of you have that sort of customer that is a pain in the rear months after the fact?

How do you get RID of them?
This lady has been slandering my website on EVERY website that she could post on for weeks on end. She's harassing myself and people that work for me over email, insisting she was ripped off (she wasn't!) -- she simply didn't realize that when she placed her purchase, it was well after the recommended date for *guaranteed* Christmas deliveries (which was more or less IN YOUR FACE on my website! Not hard to see/find at all)... she proceeded anyway. Now it's OUR fault. Even into mid-January, she claims non-receipt.

Prior to today, she said "So-and-so at this address was checking for me" .. as it is an established business with credibility, I request contact info for "so-and-so" to confirm her claim (if I could validate, I'd give her money back and she's been told this) -- yet she completely ignores me and yet proceeds to slander me around the web!

The total value of this transaction isn't worth any court fees, I just want to her to bug off. Any neat ideas to get rid of her, aside from giving into her demands for me to basically clean her rear?
I simply cannot let this crazy woman rip me off after the crap she's lied about on the web. (If she kept it to facts about the transaction & that she was unhappy.. whatever. But she's making up STORIES about these crazy things we said to her, and how RUDE my staff is, so on and so on..)

To-date, her petty item (with no real resale value) was shipped over 40 days ago. Even in the worst postal systems, I'd have to assume without a recognition of a doubt, she has it by now. [To make matters worse; she opted for no tracking #, even though it WAS an option at checkout]