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---- Do you 'explain' shipping costs?


moderngamer - 1:42 am on Aug 10, 2008 (gmt 0)


Just curious if anyone has done any testing on explaining their shipping charges?

Some of our widgets are shipped in two boxes, and many widgets (depending on size) are shipped in boxes that UPS automatically tacks on 6.50 for handling due to size.

Was curious if that is something I should mention either in the item description or on the shipping calculation page in order to control / manage customer expectations.

Thoughts?


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