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Rachel - 7:59 pm on Apr 17, 2005 (gmt 0)
My main business is very niche, so while it'd be easy to train someone to take orders and look up tracking numbers, it'd be very difficult and time consuming to try and train someone to answer questions about our products and help newbies. I've always planned on recruiting one of my more knowledgeable customers once I get to the point of having the money to do some traveling. It's easy for me to hire someone locally to do the order packing, but I haven't been able to get away from the phone calls or emails.
RB, I'm not sure what type of business you're in, but do you happen to have a good customer that might be interested in this sort of work?