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---- Would you hire a call center in my position?


mdean - 10:35 pm on Apr 16, 2005 (gmt 0)


I was in the same situation last summer. Had the kids home for summer vacation and didn't want to answer the phone with kids in the background-very unprofessional. So hired an answering service. They sucked (as is what I hear in most cases) plus I am in debt about $1,000 to them b/c I didn't understand the contract and there were some overuse charges.

I tracked to see if we were AT LEAST getting more orders--and we really were not.

I would never do it again in a million years. It IS a drag with an answering machine and keeping up with all the messages. But it really is a lot less headaches.


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