CernyM - 1:48 pm on Mar 12, 2008 (gmt 0)

We've found USPS to be a poor choice for international shipping from the merchant's perspective. In addition to tracking issues, difficulty collecting on insurance claims, and slower delivery times, you also cannot file all customs declaration paperwork electronically. So, you buy postage and print everything via computer but still need someone to "accept the package" at the post office. Whatever the postage savings, time in line costs more.

Call the postmaster of your local office and talk to them about this. They've never refused or returned any international packages that we've shipped out.