Philip_M - 7:42 am on Mar 14, 2005 (gmt 0)
Several people (including myself) I know have found forums/discussion groups a disaster. Unless they are moderated you will find that you get a bucketfull of improper ads for other (dubious) products, pranksters and so forth. I say forget the idea. It will do nothing to generate sales, and may even put people off.