dakuma - 1:57 am on Jan 30, 2008 (gmt 0)

I definately believe the bad reviews should be included along with the good. As others have said the "bad" reviews may help me decide if there is a feature missing thats important to me. Personally when the bad reviews are too few and far between or simply not present, my trust level drops, for the site/store at least.

Keep in mind that some people will visit more than 1 site, and read reviews, the site that allows comments, good and bad will, I feel, win in the end.