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---- How safe is e-commerce really?


KaloVast - 1:51 pm on Nov 19, 2007 (gmt 0)


It is just as safe to use your credit card on the internet as it is to use it at a brick-and-mortar location. Our site has been hacked before, but we didn't sustain any losses because the credit card information is not made available to us. It goes straight to our credit card processor and we only get to see the last four digits of the number.

Running a software site, we do experience an unfortunate volume of fraud orders. Since the government doesn't seem to be able to effectively combat credit card fraud online, credit card companies give the funds back to consumers and leave companies holding the bag. It is so important to have a dedicated staff member to focus on your security. There are lots of tools out there that will help to identify whether an order is fraudulent, but you'll still have to do the manual work to fight internet thieves yourself.

The fact hasn't changed that the bulk of credit card information is stolen offline. Many crimes are inside jobs, or hackers obtain access to credit card information by posing as IT within large companies, or even dumpster diving. It's really not difficult to get credit card information if you know where to look.


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