jimbeetle - 8:09 pm on Oct 30, 2007 (gmt 0)
It sounds good to call in theory, but in reality it often raises red flags in the mind of a legit customer.
Not always. On the customer side I've gotten several verification calls for large ticket orders. Maybe it's because I know all the hassles you ecommerce folks go through that I don't mind, but if nothing else it can save a bit of agita on both sides down the line.