bettye51 - 6:32 pm on Aug 24, 2007 (gmt 0) Thanks.
I've been trying to figure out why my customers leave the shopping cart without buying. So I convinced myself it was because they wanted to see how much shipping is to their location. My solution was to offer free shipping to anywhere in contiguous US. Last month b4 free shipping, 25% of visitors were leaving shopping cart. This month with free shipping, 20% are leaving. Is it possible there are robots or crawlers that can actually populate a shopping cart to make it appear it's real live people leaving the cart? If not, why do customers do this? I know that's the $64,000 question, but any insight would be greatly appreciated.