Patrick_Taylor - 10:35 pm on Jun 26, 2007 (gmt 0)

numnutz has it more or less correct. If I was in this position I would refund the customer and say to myself "I'm happy to have paid a modest sum to learn that a 500.00 order should never be shipped without proof of delivery to the address at which the buyer receives their credit card statements."

[edited by: Patrick_Taylor at 10:50 pm (utc) on June 26, 2007]