tcraw1010 - 6:19 pm on Jul 9, 2007 (gmt 0)

Personally, I believe that having a Community Forum, as well as a Blog, are invaluable tools toward additional promotion and marketing for an eCommerce business - especially if one is responsive to member questions/concerns in a timely and professional/courteous manner.

Word-of-mouth marketing is, perhaps, one fo the most powerful marketing tools you cna utilize and benefit from. A properly administered Community Forum and Blog are, perhaps, two of the best modes for word-of-mouth marketing (not to mention MySpace).