AffiliateDreamer - 2:50 pm on Mar 23, 2007 (gmt 0)

I've heard in some industries people say 2/3 of orders come via phone orders.

Do you guys have any guesses as to which industries people prefer to phone as oppose to just buying online?

The factors that I can come up with are:

- phone number is visible on all pages
- older demographic prefer the phone
- high order amounts so people feel safer phoning
- business was/is a mail order company
- people need more info

thoughts?