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Miop - 1:17 am on Feb 21, 2007 (gmt 0)
2. Dear Company, 3. Dear retail Company, (grrr) 4. Dear Company,
1. Dear Company,
I purchased a piece from you a few weeks ago and have lost it - please send a replacement or refund.
I purchased a cheap plastic item from you for £1.50 6 months ago and it is broken - please send me a replacement or refund.
Please could you send me some free samples?
I can buy the same item for half the price elsewhere.