cabowabo - 2:34 pm on Nov 10, 2006 (gmt 0) Cabo
Personally, I hate these reports that group all sites into one category and state "this is how it is, conform or die". Check your web logs, see the abandonment rate and see where you can make changes to improve visitor stay, page views and conversions. Relying on surveys from college drop outs or recently fired consultants will only hurt your business. Use your web stats - and build your site for your visitors not based on some idiot's latest rant to meet a deadline.