dotme - 5:48 pm on Nov 30, 2004 (gmt 0)

PayPal does not do a great job on Seller protection. My client has had a few issues, but not enough to find a new payment processor... yet.

Customer buys a service from you (an intangible).

PayPal confirms the payment. You then provide the service.

Customer claims service never received.

PayPal refunds. Merchant MUST provide proof of delivery according to PayPal, and they only accept UPS, FedEx type confirmation of delivery. If you sell a service, or downloadables with PayPal, you can get stiffed if the buyer knows how to play the game.