LostOne - 9:28 pm on Oct 11, 2006 (gmt 0)

"We have a customers like this that will pop up about every 6 months"

Yup, that about sums it up for us too. Every six months or so a real yahoo makes life difficult for us. The most recent was a woman who demanded an immediate refund on a product she admitted was thrown out in the trash. Apparently it was damaged by shipping and someone didn't think to save it for possible inspection.

Naturally she called the BBB on us calling our response(no refund/credit for items that don't exist) completely unsatisfactory and how we are the most unethical company out there. She indicated this will never be over no matter what level she has to take it to.

Sometimes I really hate this busineses:(