luckychucky - 4:40 pm on Oct 26, 2006 (gmt 0)

I sell zillions of little products in bulk (ie: wholesale) and each product comes in a range of sizes. If a customer wants to place a phone order, I tell her that, sorry, even with the best of intentions it's physically impossible to do.

We'd be sitting on the phone with them for hours on each order, waiting for their ISP dialup to slowwwwllllyyyy bring up each new product page...and the yell back to hubby: 'Jim, come over here and tell me what you think of this widget here'....

I'm curious - does Amazon.com offer ordering by phone? A paper catalog? (another annoying request)