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- -- Ecommerce
- ---- Site Search - Weakest function of most commerce sites
lorax - 10:42 am on Aug 15, 2006 (gmt 0)
|Have you also also noticed that visitors often give up after just one unsuccessful search? ... Perhaps they switch to a category drill down, but we don't have the ability to determine that. |
1 How do you know they've given up?
2 What exactly are you tracking if you're not tracking category level clicks?
>> I can't get over how stupid some customers can be in searching.
Are you sure someone isn't testing your site search tool?
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