Abdelrhman_Fahmy - 8:55 pm on May 1, 2004 (gmt 0)

I've started this topic because I think that the effective confirmation email with all the information needed by the buyer will cut and decrease the number of (after-purchasing) support emails and support calls.

I found the Following recommendations and I think it's useful:, and waiting for a samples of frequently asked (after-purchase) questions. And how to avoid it.

<snip>

[edited by: Brett_Tabke at 2:12 am (utc) on May 3, 2004]
[edit reason] can't do copied in content without permission of all parties. [/edit]