MrFishGuy - 12:49 am on Dec 5, 2003 (gmt 0)

The funniest interaction I had with a customer was when a lady called to complain that the product she ordered 2 weeks ago from us STILL wasn't delivered. She gave me a piece of her mind and said she wanted to cancel her order because she ordered from a somewhere else just 3 days ago and already received it.

I asked her for her order number to look at her order and the number she gave me was all wrong. I double checked it with her and told her that wasn't one of our order numbers. She looked at her paperwork and realized she called the wrong number. WE were the place she ordered from 3 days ago! I never heard anyone so embarrassed and apologetic. I told her it was fine with me, and that she certainly should call our competiter and tell them off! ;^)