Hissyfit - 12:33 am on Aug 19, 2000 (gmt 0)
I know, and I appreciate that. And I know you're probably right.
I received an answer to the email I sent her asking her if the package appeared to have been opened.
She wrote back that the package appeared normal, except for a lot more clear packing tape than she would expect.
I didn't use clear packing tape, I used Priority Mail logo packing tape.
So I must concede there is a chance that this package was intercepted by a sticky-fingered postal worker.
How big a problem is this, and is there any way to combat it? I mean prevention tactics. I've been using return address labels with my company name on them. The name is probably a give-away that there is expensive perfume inside. Do you think this adds to temptation and I should use a less-identifying label? Do you think boxes who's contents are unknown are less picked upon? Is there a relationship between the amount of tape used and the likelyhood of the package being pilfered? I mean, I don't want to laminate the box, but i will if it helps!!
Even though there was no insurance on this package, should I report it to any particular postal authority anyway? (Not that I think that will recover the product, but just out of a philosophy that all crime should be reported).
Does anyone here recommend buying insurance for every package? I don't know how big the problem of dishonest customers/postal workers is, so don't know which would be more expensive in the long run, insurance or product replacement.
Also, if i start buying insurance for every package I send out, how does that work? What are the steps that I take when a customer tells me their package is missing some items. How is the claim filed? Will the post office want some kind of proof that the items were in the box? How do I do that?
Thank you, thank you, for your advice and putting up with my rants. I know every person in here is more experienced than me, and I hope to learn from you. I don't know what I can offer in return, unless anyone needs fragrance advice :)