mivox - 11:21 pm on May 2, 2001 (gmt 0)

Trying to make it bulletproof, yes... but they don't need any of your personal information to do it. IP address? Unnecessary.

However, sending info about what software you have installed on your machine could be useful for identifying software conflicts. If all vendors went to greater lengths to prevent/fix software conflicts with other vendors' products, I would be a much happier geek.

As long as the software information is restricted to the App name and version number, it's a good thing. If they're somehow mining your registration information, that definitely falls under "personal info they don't need to know."