markd - 1:36 pm on Jun 16, 2003 (gmt 0)

Hello all

I wonder if you could help with a problem which is taking me to my wits end!

I am dealing with a client who has little knowledge on web browsers, site design and particularly screen resolution.

Under strict instruction, we have produced a highly structured site designed primarily for 800 x 600 resolution. The site required tables, with fixed pixel widths - there is no other way that the design (which they were also insistent they have to look like a brochure!) will work.

After convincing the client that they cannot avoid a minimum of 'scrolling' (they thought think that everyone views the web using precisely their own browser set up for toolbars, favourites etc.) they are now 'shocked' to see that their site which neatly occupies a 'standard' 800 x 600 screen looks 'smaller' when viewed at 1024 or 768 or above.

Everthing 'works', there are no differences in their site at either resolution, they just cannot get their head around the 'additional space' when viewed at a higher resolution.

I have told them to the best of my ability why their site appears smaller at a high resolution, the actual advantages of this, etc. etc. etc. but they are still 'very concerned'.

Can someone please offer any more help in explaining why a site is affected by the screen resolution!

To add insult to injury, the client is actually a leading technology consultancy! It's just the people who have been tasked with managing their site are complete novices.

I assure you, this post is not a 'wind-up' :)