AmandaGal - 9:56 pm on Dec 12, 2011 (gmt 0)
Thanks for the advice. I'm going to try to get the person who designs the PDFs to optimize them a bit more, and see if that helps. I'll also change up the wording on the page a little. I think people's brains would explode if I offered a zip file. I was suspecting more user error than problems with the page, which sucks. I wish there was something I could easily fix.