Onders - 12:13 am on Jan 27, 2010 (gmt 0)

Thanks for the reply Seb - interesting that you say that the most common user to refresh is the webmaster. When the site gets around 2 million page impressions per month, the webmaster definitely can't account for a large percentage though!

I agree that maybe they aren't seeing the page load. Short of doing tests ourselves in different environments (i.e. finding a slow computer and a slow internet connection and all the variables in between) is there any way in which people have tested whether pages load fully for users? I suppose we could put separate images at the top and bottom of the page and see if both load, but this may not tell the story fully. Any other ideas?

Is it worth getting people to give feedback on the display of the page?

Thanks!